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● Increase engagement of the TA,
● Improve conversion rate
● increase conversion and value exchange

VICHY ‘VERY IMPORTANT
PERSON’ PROGRAM

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Business Ambition

LoyalMe Scope

STRATEGIC SERVICES
● Design of loyalty program rewarding for the
purchased and for other target actions
● Go-to-market strategy
● Engagement strategy for specific Tiers defined
for LP participants
● Financial modeling
● Communications strategy

DATA SCIENCE
● Statistical and analytical report
● Communication analysis

OPERATIONS
● Technical assignment for the MB platform \ website \ Magento
● Testing usability & integration
● Scripts for the hotline and education
● Integration with offline cash-system
● Legal rules & policies
● Pilot launch
● Program daily operations support including customer service hotline
● Anti-fraud monitoring

Results

58К Loyalty Program participants
84% Loyalty Program share in total e-com revenue
22% of revenue is generated by points


Loyalty Program participants:

  • have 12% higher basket size

  • 23% active in social (like, share, repost)

  • 10% recommend

Are you on a mission to build a Loyalty Program for eCommerce?

Get in touch so we can start working together.

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